Frequently Asked Questions

An official definition of counseling is “the provision of assistance and guidance in resolving personal, social, or psychological problems and difficulties, especially by a professional" (https://www.lexico.com/en/definition/counseling). Counseling is a safe and supportive space to explore your thoughts, feelings, and life circumstances. Through this exploration, you are then guided through identifying and resolving what is getting in the way of you being able to live your best life.swer to this item.

Absolutely everyone can benefit from counseling! People often think that only those who struggle with severe emotional disturbance should receive counseling services. This is the furthest thing from the truth. Everyone experiences times of high stress, anxiety, sadness, disappointment, difficulty adjusting to life transitions, conflict with loved ones, etc. All of these examples are reasons that someone would benefit from counseling. Counseling is also a great preventative measure to take to maintain a healthy mental state, even when things are relatively good in life.

We utilize a variety of evidence-based therapeutic models including person-centered, cognitive behavioral, trauma-focused, and dialectical behavior therapeutic approaches. We believe that there is no one-size-fits-all approach to counseling and tailor the therapeutic approaches used to each individual client. To learn more about the various modalities we use visit our Services section.

Services provided include individual, couples, and family therapy for individuals who are 14 years and older.

All services are conducted virtually through a HIPAA compliant, video-conferencing software called Simple Practice.

Sessions are a "therapeutic hour" which usually constitutes 50-53 minutes of face-to-face time.

Absolutely! Your privacy is of utmost importance to Lotus Counseling Services. The video conferencing software, email, phone system, fax system, etc. are all HIPAA compliant to ensure that your private information remains private.

We currently accept Aetna, Cigna, Blue Cross Blue Shield,  Anthem, and Medicaid. Note: Medicaid is accepted for Indiana residents only.

If you have insurance, but it is not an insurance provider that Lotus Counseling Services currently accepts, you can pay for the services yourself. At the end of each month, you will receive a superbill (a summary of the services and payments for the month) that you can submit to your insurance provider to request reimbursement. DISCLAIMER: Lotus Counseling Services, LLC cannot guarantee that your insurance company will provide reimbursement. This is dependent upon each insurance company and plan. 

If you do not have out of network benefits you can still chose to pay privately and forgo being reimbursed by your insurance provider.

Individual Therapy - $150

Couples Therapy - $150

Family Therapy - $150

Payments are collected at the time of session using the HIPAA complaint software offered by Simple Practice.